Payment policies.
The formalization of the reservation of your trip must be made in writing by e-mail to your travel agent contact and then fill out the registration form that will contain the information of the travelers.
The travel contract comes into effect with the acceptance of the terms and conditions, as well as the amount of 30% of the total reservation.
It is the traveler’s responsibility to check that the documentation provided is by the contracted services. If this is not the case, you should contact your travel agent to make the necessary modifications.
Cancellation Policy:
Up to 45 days before the date of arrival in the country, a penalty of $150.00 US per person will be applied to cover the administrative amount of the services.
Between 44 to 30 days before the arrival date, a penalty of 20% of the total reservation amount will be charged.
Between 29 to 22 days before the arrival date, 30% of the total reservation amount will be charged.
Between 21 to 14 days before the arrival date, a penalty of 40% of the total reservation amount will be charged.
Between 13 to 7 days before the arrival date, a penalty of 75% of the total reservation amount will be charged.
6 days or less before arrival date will be penalized with a 100% cancellation fee.
