About us

Get to know us:

Bella Aventura is a German-speaking destination agency and local tour operator based in Costa Rica and was founded by an Austrian-Costarican family. Our strength is individual programs designed by travel professionals, specifically tailored to the travel wishes of our customers, offered at fair prices. We place the highest value on customer satisfaction. That is why service is our top priority!

Our mission:

Our mission is to offer our clients varied and creative travel ideas. We are travel professionals with years of experience in tourism and developing individual itineraries and group packages within Costa Rica and neighboring Latin American countries.

Our Vision:

Our vision for the future is to be one of the leading travel agencies in Costa Rica and to achieve healthy growth for our company by constantly improving our services.

Our values:
  • General Manager

    Veronika Sicher

    Hola, I am Veronika, and I run the travel agency Bella Aventura with my husband, Esteban.
    I was born in Austria but felt a strong urge to explore the vast world as a young girl. During my tourism studies, I landed in Costa Rica for the first time at the beginning of 2000 and immediately fell in love with the country, especially with Esteban! He shares my passion for travel and is an excellent guide and nature expert. I look forward to supporting you with my team in the future in putting together your dream trip!

  • General Manager

    Esteban Cubero

    Hi! I am Esteban, an authentic Costa Rican who loves his home country and has more than 20 years of experience in Costa Rican tourism. After graduating in tourism, I worked in the hospitality industry and later as an independent tour guide, where I could share my extensive experience and knowledge with all my clients. I know Costa Rica, its people, culture, nature, and biodiversity inside out, which helps me to guarantee travelers an exceptional experience. I am proud to share my passion for tourism, my home country, and traveling with my family and our guests.

  • Product & Design Department

    Arturo Barquero

    Hello, my name is Arturo, and I am the Product and Design Manager at Bella Aventura Costa Rica.
    I am their local tourism expert and have been part of the team since 2016. As a passionate graphic designer and photographer, I care for everything related to design, tourism products, the web, and marketing. I am happy to present my country Costa Rica to you, the traveler, from a unique perspective.
    In my free time, I like to go to the mountains, take pictures and fly my drone to take unique images. Also, music is my passion: I currently enjoy playing Latin American percussion instruments and singing.

  • Sales Department

    Paola Castro

    Hello, my name is Paola Castro, and I am Costa Rican by birth. I am passionate about travel and decided to develop myself in the tourism industry 14 years ago. After graduating, I started working as a tour guide, which allowed me to get to know in depth every corner of the country and the different hotels, activities, and th,e best secret places of the locals. Over the years I switched fields with the office, and here I have been organizing tailor-made trips for families, couples, groups of friends, incentives, and my favorite honeymoon for about ten years. Designing travel is my passion; it is the niche where I have combined my creativity, attention to detail, and good taste. It will be my pleasure to organize your trip to Costa Rica.

  • Sales Department

    Katherin Venegas

    I am Katherine, part of the Bella Aventura sales team.
    The excitement of touring the country early on motivated me to study tourism. During my studies, I learned about the cultural and natural richness of Costa Rica, convincing me that I had chosen the right path.
    I am passionate about acting with people and guiding them in planning their days in Costa Rica. The idea of helping them to fulfill their dream of traveling the country fills me with a lot of emotion.
    To tell you a little about myself, I love photography, trying out recipes, and gardening entertains me.
    It will be a pleasure to work with you to make your dream of getting to know Costa Rica a reality; besides being a local expert, I am also helping to ensure everything goes great and you have the best experience.

  • Sales Department

    Karen Azofeifa

    My name is Karen, I work in the sales department of Bella Aventura. After finishing my degree in Ecological Tourism, I started working in this company, which has allowed me to put into practice what I learned in college.

    I am passionate about planning tailor-made trips, as it is a way for people to get to know this beautiful little country in depth. I am excited for people to get to know a little bit of Costa Rica's culture and nature.

  • Sales Department

    Fernanda Infante

    Hello! I'm Fernanda, and I'm your local travel expert. I learned German when I lived in Germany for a year and a half, and now I'm back in my home country, looking forward to showing you the beauty of my country!

    We Ticos are lucky to live in a beautiful natural paradise, and I am thrilled to share this only country and its secrets with others. From north to south, Costa Rica is full of surprises: tropical animals, exotic plants, and unusual nature are just a tiny part of the country. The uniqueness is complemented by the warmth and cheerfulness of the inhabitants - us Ticos!

    Due to my passion for sustainability and environmental protection, I have been involved as a volunteer in the field of nature conservation and tourism for more than seven years. As a result, I know many places and regions in Costa Rica away from the hustle and bustle, and I can give you great tips for an unforgettable trip. Welcome to Costa Rica and Pura Vida!

  • Reservation Department

    Deily Chinchilla

    My name is Deily; I was born in the province of Cartago, the first capital of Costa Rica during the colonial period, known as the old metropolis and the city of mist due to the fog almost all year round. I am proud to be Costa Rican. My love for tourism started as a child when I observed the forests, mountains, and rivers that run through Costa Rica, which encouraged me to study the nature of my country. I did my first studies at the CUC, a recognized para-university center for forming tourism professionals, which allowed me to work in different areas of the tourism sector. I love to work and give the best service to everyone who visits Costa Rica.

  • Operation Department

    Rosa Sanchez

    Hi! My name is Rosa, and I must confess that my motivation to work in the world of tourism is the beautiful landscapes of Costa Rica, which I want to share with you, so I am part of the organization of the trips to make an unforgettable experience in your lives! I am so glad to be part of this country because our culture allows us to feel the others as a family, and we love to transmit that to the people who come from other places
    ¡I invite you to join us in this Bella Aventura!

  • Group Department

    Karieln Castellón

    Hi, I'm Karieln Castellón. I'm from San Jose, but I live with my family in the province of Heredia. I have more than 15 years of experience in the tourism market. I am currently working as a group manager for Bella Aventura. Since I was young, I have been passionate about nature and learning about new cultures; for this reason, I studied Ecological Tourism.

    After obtaining my bachelor's degree in ecotourism, I continued acquiring more knowledge and became a certified guide.

    The other part of my work experience is that I teach Ecological Tourism. I teach my students how to be a professional in this field to become an excellent collaborators valuing the richness that Costa Rica offers to the world.
    I enjoy what I do in my job and go beyond so that all visitors can enjoy this beautiful country, its nature, and its culture.

  • Accounting Department

    Marcela Navarro

    Hello, my name is Marcela; I work in the accounting department. I was born in one of the most beautiful rural areas of Costa Rica, such as the mountains of Cerro de la Muerte and Zona de los Santos. I love doing sports and visiting the little-known places in my country. Together with my colleagues, we work to give you the best service before and during your stay in Costa Rica.

Why are we your best option?

“We regularly explore the country’s most remote corners and are constantly inspired to develop creative and unusual travel ideas for our clients. With attention to detail, we create unique individual programs specifically tailored to our guests’ travel wishes. The travel documents, offer, travel description, and country information are written in German, English, and Spanish.

Our price policy is fair; for us, the best does not always have to be the most expensive. We are very fast; the offer usually takes no longer than 48 hours, and we offer a 24-hour emergency service in German. We are local experts on the ground, know the country and the conditions, and are in close contact with our suppliers.

We live our slogan “Travel with friends” with conviction – and our customers feel it.

We are specialists in:

Family Travel

Everyone gets their money's worth here - enjoy your individual Costa Rica holiday with the whole family.

Group Travel

Do you want to discover Costa Rica with friends or acquaintances? Join us on your group adventure!

Photo travel

Is your camera your most faithful companion? Then Costa Rica is the right place for you! Discover the flora & fauna with us!


Relaxation, adventure, and togetherness: plan your honeymoon and unforgettable memories!

Travel Jewels

Unique, impressively luxurious: discover the treasures of Costa Rica in exceptional comfort. Entirely according to your wishes!

Satisfied customer
Google rating
Facebook rating
Years in the market

Direct clients:

“For over 14 years, Bella Aventura has specialized in creating the best travel experiences for our direct clients. Our local experts in Costa Rica will give you the best options and recommendations for travel time and budget. Our staff and partners will make you feel like you are with friends at all times, discovering the essence of our way of life, “Pura Vida.”

Our Google rating (4.9) guarantees that we will provide you with the best service to experience an unforgettable holiday. Our range includes luxury hotels, eco-lodges, and small and personal boutique hotels. You can also travel at your own pace by private or shared transport or car hire. We offer all our clients 24/7 access to their itinerary and all the information they need from their laptops or mobile phone, along with our assistance service.”

Individually planned trips
Authentic Accommodations
Private Transfers – Shuttle
Local tours
Örtliche Touren
Travel Kit
All-round care 24/7

Making a reservation is quick and easy:

“Your dream trip is something extraordinary. – We are aware of that. That’s why the planning process is critical to us! Are you interested in a trip through Costa Rica with us? Then get in touch with us first. Our travel experts will work with you to put together the perfect trip for you. Then you fill out a registration form and confirm the trip with your payment. Enjoy the anticipation.  – Soon, you will be exploring beautiful Costa Rica with us!”

Contact our expert on-site
We create your Tailor-made journey
Confirm your trip quickly and easily
Reserve in safely

Payment Policy – Terms and conditions:

Terms of payment:

To confirm your reservation, you must pay a deposit of 30% of the total amount of your trip through a payment link or bank transfer. The remaining amount of travel expenses must be paid no later than 45 days before the start of the trip.

Cancellation conditions:

  • - Up to 45 days before the date of arrival in the country, a penalty of $150.00 US per person will be applied to cover the administrative amount of the services.

  • Between 44 to 30 days before the arrival date, a penalty of 20% of the total reservation amount will be charged.

  • Between 29 to 22 days before the arrival date, 30% of the total reservation amount will be charged.

  • Between 21 to 14 days before the arrival date, a penalty of 40% of the total reservation amount will be charged.

  • Between 13 to 7 days before the arrival date, a penalty of 75% of the total reservation amount will be charged.

  • 6 days or less before arrival date will be penalized with a 100% cancellation fee.

General Terms and Conditions Bella Aventura Costa Rica

  1. On the formalization of the travel contract.

The formalization of the reservation of your trip must be made in writing by e-mail to your travel agent contact and then fill out the registration form that will contain the information of the travelers. The travel contract comes into effect with the acceptance of the terms and conditions, as well as the amount of 30% of the total reservation. It is the traveler's responsibility to check that the documentation provided is by the contracted services. If this is not the case, you should contact your travel agent to make the necessary modifications.

     2. On payment.

Confirmation of services will be made upon completion of payment of 30% of the total amount of the reservation. The deposit must be paid to Bella Aventura within one week of receipt. Payment will be made through a payment link or bank transfer provided by the agency.

The remaining balance is due 45 days before arrival. A new payment link will be created for this purpose. Without full payment of the total amount of the trip, Bella Aventura will proceed to the cancellation of the services and will apply the corresponding cancellation policies.


       3. On services

The services included in your travel itinerary are exclusively those detailed in your travel program, any changes must be previously requested with your travel agent. These changes may imply additional costs.


      4. Unused services.

Bella Aventura will not be subject to apply for refunds if the client decides not to make use of services stipulated in the travel package (such as hotel stays, activities, and/or transfers).

  1. Cancellation of contract due to extraordinary circumstances

If the trip is hindered, endangered, or significantly impaired because of a force majeure event not foreseeable at the time of the conclusion of the contract (e.g., natural disasters, political unrest, pandemics, epidemics, crises), Bella Aventura may cancel the contract. In this case, Bella Aventura will reimburse the price of the trip minus compensation of $150.00 US per person to cover the administrative amount of the services.


    6. Guarantee /  Obligation to cooperate

If a travel service is not provided completely by the contract, the customer may demand compensation within a reasonable period. Bella Aventura may remedy the situation in such a way that a substitute service of equal or higher value is provided if this is reasonable for the customer and the travel defect has not been caused deliberately against good faith or the remedy does not represent an inadmissible modification of the contract. Bella Aventura may refuse the remedy if the remedy requires a disproportionate expense. If the travel services have not been provided by the contract, you must assert your claims against Bella Aventura during your stay in the country.


You are obliged to cooperate in case of interruption of service, within the framework of the legal provisions, to avoid or minimize possible damages: Therefore, any deficiency in the travel services or lack of guaranteed features must be notified immediately to the service provider to allow an immediate solution. If the customer fails to give notice in time, he is excluded from claims for reduction and contractual claims for damages because of this.


  1. Limitations of liability

Bella Aventura is an agent and coordinator of services provided by third-party suppliers (accommodation, transportation by land, sea, and air, self-employed tour guides, as well as organizers of activities of all kinds). We are responsible for the careful selection of these providers, especially regarding suitability, compliance with applicable regulations and laws, as well as insurance coverage of the respective service provider. Therefore, Bella Aventura is not liable for the mediation services of these third-party companies, unless we can be accused of intent or gross negligence in the selection of these. Particularly excluded from liability are: Personal injury or death, as well as loss of property and assets because of force majeure, civil unrest, or natural disasters. Bella Aventura recommends that you take out travel accident and baggage insurance.


  1. Bella Aventura has no control over, nor can it guarantee the assignment of specific rooms. This responds to the needs and space utilization of the contracted service provider.
  2. Bella Aventura cannot guarantee the number of people participating in each of the activities. The operation of the activity is carried out by subcontracted service providers.
  3. Bella Aventura cannot be held responsible for road delays related to landslides, and protests, among other circumstances beyond the agency's control.
  4. Bella Aventura will not assume refunds due to delays in international flights. However, it will make the necessary modifications to give continuity to the operation in case of this unforeseen event.
  5. Bella Aventura cannot guarantee that the contracted activities will be offered in languages other than Spanish and/or English. Unless the trip has been contracted with a private guide in another specific language.
  6. Bella Aventura offers certain services that are part of a package (Tortuguero, Corcovado, Pacuare, among others) with different activities. The agency will provide the itinerary of activities; however, it cannot guarantee the order of execution of these activities.
  7. Bella Aventura cannot assume responsibility for the client's failure to present the indispensable requirements (valid driver's license and credit card) for the car rental.
  8. Bella Aventura cannot control the presence of inconveniences caused by weather conditions. Because Costa Rica is a tropical country with varied microclimates.
  9. Bella Aventura will not be able to ensure the sighting of wildlife since it is impossible to control the behavior of the species in their natural habitat.

For DMC: Destination Management Company.

We have the best team in Costa Rica to guarantee that your Fits, Groups, or Incentives will enjoy an unparalleled experience in the best “Pura Vida” style.

Bella Aventura was founded in 2009 by an Austrian-Costa Rican family with many years of experience in the tourism destination of Costa Rica and perfect knowledge and understanding of the facets, as well as the dynamics on the ground. Together with a team of enthusiastic and international travel planners, we offer our partner agencies carefully designed, tailor-made itineraries with individual and practical advice for each request we receive.

Our office is located in the national capital, San José, in the center of the country, guarantees a highly strategic location for servicing travelers.

Why Travel with Bella Aventura:

“We regularly explore the most remote corners of the country and are constantly inspired to develop creative and unusual travel ideas for our clients. With attention to detail, we develop unique individual programmers that are specifically tailored to the wishes of our guests.


The travel documents, offer and travel descriptions, as well as the country information, are written in German to ensure a smooth trip. Our pricing policy is fair because we do not believe that the best always has to be the most expensive.


We are very fast; the quotation usually takes no longer than 48 hours. We offer a 24-hour emergency service in German. We are local experts on site and know the country and the conditions. Especially in times of COVID-19, direct and fast communication with our travelers and partners, both during the planning process and in the course of the trip or in case of possible emergencies, is important to us. We are also part of Safe travels, a program of the World Travel & Tourism Council, which guarantees that companies and their service providers in selected destinations adhere to strict protocols to prevent COVID-19 infection and stand for pleasant and safe travel.


We live by the slogan "Travel with Friends" with conviction - and our customers feel it.”

National and international fairs and associations:

“Bella Aventura is regularly represented at trade fairs worldwide. For example, in the last four years at the International Tourism Exchange (ITB) Berlin, the FESPO in Zurich or also at a variety of national tourism fairs within Costa Rica.


The company is a member of CANATUR (Cámara Nacional de Turismo de Costa Rica), the tourism chamber of Costa Rica. This organization promotes sustainable tourism with a focus on the needs of the population and the diverse national tourism industry.


Bella Aventura is also part of Futuropa, an association of the Instituto Costarricense de Turismo (ICT, Ministry of Tourism). This presents Costa Rica as a tourism destination in Europe and puts a special focus on the needs of European travelers. Bella Aventura, therefore, stands for ethically correct working methods and services perfectly adapted to the European market.

Commercial agencies

we work with:

Wir organisieren und leiten Ihre Gruppen von Costa Rica aus!

Bitte füllen Sie das nachstehende Formular aus, und unser Experte für lokale Gruppen wird sich so bald wie möglich mit Ihnen in Verbindung setzen, um Ihre Anfrage zu bearbeiten.

Let us be allies in marketing Costa Rica as a destination!

For more than 15 years, we have been marketing, developing, operating, and arranging the best tourist experiences for families, groups, incentives, honeymooners, photographers, and many more. So contact us and let’s have a business meeting.

Registration form

Start your reservation by filling out the form below:

If you rent a rental car with us, please attach a copy of your passport and driving licence so that we can proceed with your reservation.
Inbound Flight
Departure flight

Formulario de Registro

Inicie su reservación llenando el siguiente formulario:

Si renta un choche de alquiler con nosotros adjunte una copia de su pasaporte y licencia de conducir para confirmar su reserva.
Vuelo de Entrada
Vuelo de Salida

Payment policies.

To confirm your reservation, you must pay a deposit of 30% of the total amount of your trip through a payment link or bank transfer. The remaining amount of travel expenses must be paid no later than 45 days before the start of the trip.

Cancellation Policy:

  • Up to 45 days before the date of arrival in the country, a penalty of $150.00 US per person will be applied to cover the administrative amount of the services.
  • Between 44 to 30 days before the arrival date, a penalty of 20% of the total reservation amount will be charged.
  • Between 29 to 22 days before the arrival date, 30% of the total reservation amount will be charged.
  • Between 21 to 14 days before the arrival date, a penalty of 40% of the total reservation amount will be charged.
  • Between 13 to 7 days before the arrival date, a penalty of 75% of the total reservation amount will be charged.
  • 6 days or less before the arrival date will be penalized with a 100% cancellation fee.
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