About us

Get to know us:

Bella Aventura is a German-speaking destination agency and local tour operator based in Costa Rica and was founded by an Austrian-Costarican family. Our strength is individual programs designed by travel professionals, specifically tailored to the travel wishes of our customers, offered at fair prices. We place the highest value on customer satisfaction. That is why service is our top priority!

Our mission:

Our mission is to offer our clients varied and creative travel ideas. We are travel professionals with years of experience in tourism and developing individual itineraries and group packages within Costa Rica and neighboring Latin American countries.

Our Vision:

Our vision for the future is to be one of the leading travel agencies in Costa Rica and to achieve healthy growth for our company by constantly improving our services.

Our values:
  • General Manager

    Veronika Sicher

    Hola, I am Veronika and together with my husband Esteban, I run the travel agency Bella Aventura.

    I was born in Austria, but already as a young girl I felt a strong urge to explore the wide world. During my tourism studies, I landed in Costa Rica for the first time at the beginning of 2000 and immediately fell in love with the country and especially with Esteban! He shares my passion for travel and is a great guide and nature expert. I look forward to supporting you with my team in the future in putting together your dream trip!

  • General Manager

    Esteban Cubero

    Esteban Cubero

    ¡Hi! I am Esteban, I am a true Costa Rican who loves his homeland and I have more than 20 years of experience in Costa Rican tourism. After graduating in tourism, I worked in the hospitality industry and later as an independent tour guide, where I was able to share my extensive experience and knowledge with all my clients. I know Costa Rica, its people, culture, nature and biodiversity inside out, which helps me to guarantee travelers an exceptional experience. I am proud to share my passion for tourism, my home country and traveling with my family and our guests.

  • Head of Product and Design

    Arturo Barquero

    Hello, my name is Arturo, and I am the Head of Product and Design at Bella Aventura Costa Rica.

    I am your local tourism expert and have been part of the team since 2016. As an enthusiastic graphic designer and passionate photographer, I take care of everything related to design, website, product software, marketing, and photos at Bella Aventura. I am happy to present my country Costa Rica from a unique perspective.

    In my free time, I like to go to the mountains, take photos and fly with my drone to take unique pictures. In addition, music is my passion: I currently enjoy playing Latin American percussion instruments and singing.

    Why are we your best option?

    “We regularly explore the country’s most remote corners and are constantly inspired to develop creative and unusual travel ideas for our clients. With attention to detail, we create unique individual programs specifically tailored to our guests’ travel wishes. The travel documents, offer, travel description, and country information are written in German, English, and Spanish.

    Our price policy is fair; for us, the best does not always have to be the most expensive. We are very fast; the offer usually takes no longer than 48 hours, and we offer a 24-hour emergency service in German. We are local experts on the ground, know the country and the conditions, and are in close contact with our suppliers.

    We live our slogan “Travel with friends” with conviction – and our customers feel it.

    We are specialists in:

    Family Travel

    Everyone gets their money's worth here - enjoy your individual Costa Rica holiday with the whole family.

    Group Travel

    Do you want to discover Costa Rica with friends or acquaintances? Join us on your group adventure!

    Photo travel

    Is your camera your most faithful companion? Then Costa Rica is the right place for you! Discover the flora & fauna with us!

    Honeymoons

    Relaxation, adventure, and togetherness: plan your honeymoon and unforgettable memories!

    Travel Jewels

    Unique, impressively luxurious: discover the treasures of Costa Rica in exceptional comfort. Entirely according to your wishes!

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    Satisfied customer
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    Years in the market

    Direct clients:

    “For over 14 years, Bella Aventura has specialized in creating the best travel experiences for our direct clients. Our local experts in Costa Rica will give you the best options and recommendations for travel time and budget. Our staff and partners will make you feel like you are with friends at all times, discovering the essence of our way of life, “Pura Vida.”

    Our Google rating (4.9) guarantees that we will provide you with the best service to experience an unforgettable holiday. Our range includes luxury hotels, eco-lodges, and small and personal boutique hotels. You can also travel at your own pace by private or shared transport or car hire. We offer all our clients 24/7 access to their itinerary and all the information they need from their laptops or mobile phone, along with our assistance service.”

    Individually planned trips
    Authentic Accommodations
    Private Transfers – Shuttle
    Local tours
    Örtliche Touren
    Travel Kit
    All-round care 24/7

    Making a reservation is quick and easy:

    “Your dream trip is something extraordinary. – We are aware of that. That’s why the planning process is critical to us! Are you interested in a trip through Costa Rica with us? Then get in touch with us first. Our travel experts will work with you to put together the perfect trip for you. Then you fill out a registration form and confirm the trip with your payment. Enjoy the anticipation.  – Soon, you will be exploring beautiful Costa Rica with us!”

    Contact our expert on-site
    We create your Tailor-made journey
    Confirm your trip quickly and easily
    Reserve in safely

    Payment Policy – Terms and conditions:

    With the conclusion of the contract, a deposit of 30% of the total price must be paid. The deposit must be paid to Bella Aventura Costa Rica S.A. within one week after the registration process on our website. Payment will be made through a payment link or bank transfer to our account in US dollars. The outstanding balance (70% of the total booking amount) must be paid 15 days before the start date of your trip. For this purpose, a new payment link will be created or you will have to make a bank transfer to our accounts for the outstanding amount. Without full payment of the trip price, Bella Aventura has the right to refuse service to the client and Bella Aventura may apply the penalty and cancellation policies indicated in this document in the section (Cancellation Conditions).

    • Cancellations made 30 days before arrival in Costa Rica will be charged $150 corresponding to administrative expenses.
    • Between 29 to 23 days before the date of arrival in Costa Rica the penalty will be 20% applied to the total amount of the reservation.
    • Between 22 to 15 days before the date of entry to Costa Rica the penalty will be 40% applied to the total amount of the reservation.
    • Between 14 to 7 days before the date of arrival in Costa Rica the penalty will be 60% applied to the total amount of the reservation.
    • Finally, if the cancellation is made 6 days or less before the date of arrival in Costa Rica, the penalty will be 100% applied to the total amount of the reservation.

    Refunds:

    The company Bella Aventura Costa Rica will proceed to refund the amounts as long as they are given within the previously established terms. The administrative procedures or bank commissions will be assumed by the client and not by Bella Aventura Costa Rica. 

    Important: there are some service providers whose cancellation or payment policies are much more severe than those established by Bella Aventura Costa Rica S.A. during some periods of the year, so in case any of these providers claim the application of the penalty of the reservation, Bella Aventura will inform you at the time of receiving your invoice which of the providers does not refund in case of cancellation.

     

    On the conclusion of the travel contract:

    With the registration, which can be made verbally, in writing or by e-mail, you offer Bella Aventura Costa Rica (hereinafter referred to as Bella Aventura Costa Rica S.A.) to conclude a binding travel contract. The registration is made by you also for all participants listed in the registration, for whose contractual obligations you are responsible as for your obligations unless you have assumed a corresponding separate obligation by explicit and separate declaration. The travel contract comes into effect with the acceptance of the cancellation and penalty policy at the time of the registration process on our website where you must check the box where you accept the cancellation and penalty policy, thus the contract with Bella Aventura Costa Rica S.A. will be concluded. If the content of the travel confirmation differs from the content of the registration, Bella Aventura will be bound to this new offer for 10 days. The travel contract comes into effect based on this new offer if you declare your acceptance within this period. Acceptance also occurs when you make the first payment of the total amount of the trip.

     

    Services:

    The scope of the contractual services results exclusively from the service description of Bella Aventura, which is included in the offer and valid at the time of the trip, as well as the information referred to in the travel confirmation. Additional agreements require the explicit written confirmation of Bella Aventura Costa Rica.

     

    Services not used:

    If you do not use the services described in the itinerary for reasons beyond Bella Aventura's control, you will not be entitled to a proportional refund. However, Bella Aventura may reimburse the client for any refunds received from the service providers.

     

    Termination of the contract due to extraordinary circumstances:

    If the trip is hindered, endangered or significantly impaired as a result of a force majeure event not foreseeable at the time of the conclusion of the contract (e.g. natural disasters, political unrest, epidemics, crisis), Bella Aventura may cancel the contract, in order not to put the integrity of the participants or our partners and collaborators at risk. In this case, Bella Aventura will refund the price of the trip minus a proportional compensation for the services already rendered or possibly still to be rendered by the termination of the trip. The total amount of the refund will be established by the management of Bella Aventura Costa Rica S.A. this based on the negotiations that are established with the suppliers linked to the provision of the services contracted by the client.

    For DMC: Destination Management Company.

    We have the best team in Costa Rica to guarantee that your Fits, Groups, or Incentives will enjoy an unparalleled experience in the best “Pura Vida” style.

    Bella Aventura was founded in 2009 by an Austrian-Costa Rican family with many years of experience in the tourism destination of Costa Rica and perfect knowledge and understanding of the facets, as well as the dynamics on the ground. Together with a team of enthusiastic and international travel planners, we offer our partner agencies carefully designed, tailor-made itineraries with individual and practical advice for each request we receive.

    Our office is located in the national capital, San José, in the center of the country, guarantees a highly strategic location for servicing travelers.

    “We regularly explore the most remote corners of the country and are constantly inspired to develop creative and unusual travel ideas for our clients. With attention to detail, we develop unique individual programmers that are specifically tailored to the wishes of our guests.

     

    The travel documents, offer and travel descriptions, as well as the country information, are written in German to ensure a smooth trip. Our pricing policy is fair because we do not believe that the best always has to be the most expensive.

     

    We are very fast; the quotation usually takes no longer than 48 hours. We offer a 24-hour emergency service in German. We are local experts on site and know the country and the conditions. Especially in times of COVID-19, direct and fast communication with our travelers and partners, both during the planning process and in the course of the trip or in case of possible emergencies, is important to us. We are also part of Safe travels, a program of the World Travel & Tourism Council, which guarantees that companies and their service providers in selected destinations adhere to strict protocols to prevent COVID-19 infection and stand for pleasant and safe travel.

     

    We live by the slogan "Travel with Friends" with conviction - and our customers feel it.”

    “Bella Aventura is regularly represented at trade fairs worldwide. For example, in the last four years at the International Tourism Exchange (ITB) Berlin, the FESPO in Zurich or also at a variety of national tourism fairs within Costa Rica.

     

    The company is a member of CANATUR (Cámara Nacional de Turismo de Costa Rica), the tourism chamber of Costa Rica. This organization promotes sustainable tourism with a focus on the needs of the population and the diverse national tourism industry.

     

    Bella Aventura is also part of Futuropa, an association of the Instituto Costarricense de Turismo (ICT, Ministry of Tourism). This presents Costa Rica as a tourism destination in Europe and puts a special focus on the needs of European travelers. Bella Aventura, therefore, stands for ethically correct working methods and services perfectly adapted to the European market.

    Commercial agencies

    we work with:

    Wir organisieren und leiten Ihre Gruppen von Costa Rica aus!

    Bitte füllen Sie das nachstehende Formular aus, und unser Experte für lokale Gruppen wird sich so bald wie möglich mit Ihnen in Verbindung setzen, um Ihre Anfrage zu bearbeiten.

    Let us be allies in marketing Costa Rica as a destination!

    For more than 15 years, we have been marketing, developing, operating, and arranging the best tourist experiences for families, groups, incentives, honeymooners, photographers, and many more. So contact us and let’s have a business meeting.

    Registration form

    Start your reservation by filling out the form below:

    If you rent a rental car with us, please attach a copy of your passport and driving licence so that we can proceed with your reservation.
    Inbound Flight
    Departure flight

    Formulario de Registro

    Inicie su reservación llenando el siguiente formulario:

    Si renta un choche de alquiler con nosotros adjunte una copia de su pasaporte y licencia de conducir para confirmar su reserva.
    Vuelo de Entrada
    Vuelo de Salida

    Our booking policy

    To confirm your reservation, you will need to pay a deposit of 30% of the total amount of your trip via a payment link or bank transfer. You will receive a payment link through which you must make payment once all services have been confirmed by us. The trip’s cost balance must be paid no later than 15 days before departure.

    Cancellation Policy:

    • Cancellations made 30 days before arrival in Costa Rica will be charged $150, corresponding to administrative expenses.

    • Between 29 to 23 days before the date of arrival in Costa Rica, the penalty will be 20% applied to the total amount of the reservation.

    • Between 22 to 15 days before the date of entry to Costa Ric, a penalty will be 40% applied to the reservation amount.

    • Between 14 to 7 days before the date of arrival in Costa Rica, the penalty will be 60% applied to the total amount of the reservation.

    • Finally, if the cancellation is made six days or less before the date of arrival in Costa Rica, the penalty will be 100% applied to the total amount of the reservation.

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